Shipping policy

Effective Date: January 1, 2023

At CelestiaJewels.shop, we proudly provide Free Worldwide Shipping on every order.

Order Processing

  • Processing Time: 1–2 business days
  • Orders are processed Monday through Friday.
  • Orders placed on weekends or holidays begin processing on the next business day.

Shipping Time

Estimated delivery:

7–10 business days

Delivery time may vary due to:

  • Customs clearance
  • Weather conditions
  • Local carrier delays
  • Peak holiday seasons

Shipping Cost

Free Worldwide Shipping

No minimum purchase required.

Tracking

A tracking email will be sent once your order has shipped.

Tracking information may take up to 48 hours to update.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an order has not yet shipped, please contact us immediately for address corrections.

Lost Packages

If your package appears lost during transit, please contact us.

We will work directly with the shipping carrier to resolve the issue as quickly as possible.

Customs & Duties

Depending on your country's regulations, import duties or taxes may apply.

Customers are responsible for any local customs fees required by their government.

Contact

Email: support@CelestiaJewels.shop

Phone: +1 604 266-9691